Terms and Conditions.

All products made by Maegan Martin are subject to the following Terms and Conditions.

Accepting our terms and conditions and payment establishes a legally binding agreement between you and Maegan Martin.

Maegan Martin will provide a homemade dessert in a timely manner as specified in the invoice or contract.

When you agree to our business terms and conditions and pay for your order, you agree that any items ordered will be reproduced as Maegan Martin’s interpretation of the item and will not be an exact replica. Maegan Martin reserves the right to exercise artistic licensure to guarantee the structural, visual, and creative integrity of a cake or dessert structure. Maegan Martin will make every attempt to provide the design as requested, including matching colors.

I appreciate your business.

INGREDIENTS

All desserts, fillings and icings may contain, or come into contact with, soy, wheat, dairy, nuts or other allergens.

It is the responsibility of the Customer to inform me prior to the confirmation of their booking of any allergy issues. It is the responsibility of the Customer to inform their guests of all allergy information and accordingly Maegan Martin will not be held liable for any allergic reaction resulting from consumption of the cake.

All products are made to be eaten on the day of the celebration.

ORDERS

I prefer at least fourteen (14) days notice for all orders, as I am continually booked in advance. I will however endeavor, where availability permits accept short notice orders.

Any Products ordered from a picture or photo of a product produced by any other dessert maker, can only be reproduced by myself as an interpretation of that product and will NOT be an exact reproduction of the product in the picture or photo.

DEPOSIT

  • When placing an order a 50% non­-transferable deposit is required to confirm your reservation. Final payment is due at the time of pickup.

  • Where I have delivered what is quoted and invoiced, but the Customer does not accept the finished Product, the deposit WILL NOT be refunded. The Customer can choose to pay the remainder and take the Product/s, or leave them at no extra cost.

CANCELLATIONS/REFUNDS

If cancellation of the order is required, and you have paid your full balance, the refund policy is as follows:

  • If the cancellation is up to one (1) month in advance of your event date, and you have paid in full, you will receive a refund, less your initial deposit and the cost of any supplies already purchased for your cake/dessert.

  • If the cancellation is less than seven (7) days prior to your event, there will be absolutely no refunds given.

Refunds will be paid within 30 days of cancellation.

Credits due to cancellations are at the discretion of Maegan Martin.

NO CALL, NO SHOW ORDERS

Any order that is not picked up at the agreed-upon time without an attempt to reschedule is forfeited, and absolutely no refund, future credit, or date change will be permitted under any circumstances.

Order(s) may be donated to charity or resold at the discretion of Maegan Martin.

Because of the nature of my business and my quality and freshness assurance, I will dispose of any items that have not been picked up or delivered within 48 hours after the specified collection time has passed.

PICKUP

The customer is responsible for the order as soon as it leaves Maegan Martin’s premises. Upon visual inspection of the item/s and its departure from the premises, the customer approves the order’s visual appearance and waives any rights to a refund based on the style, design or visual appearance of the cake/dessert.

If a third party will be collecting the cake on the customer’s behalf, a release form is to be signed by that person, stating the cake/dessert is received in good condition at the time of pickup.

CARE AND HANDLING

  • Maegan Martin provides care and handling instructions.

  • Customers are responsible to ensure that products get to their destination safely and stored as per my instructions to achieve best results for taste and quality.

  • Maegan Martin cannot be held liable for any damage to item/s due to improper care and handling after it leaves Maegan Martin’s premises.

DAMAGE

The Customer is liable for any damage, accident, or mishap that may occur once the cake is released from the care and custody of the Maegan Martin. Maegan Martin is not liable for any damage that may occur thereafter.

  • The customer is responsible for providing an appropriate and secure table and environment for the cake(s)/dessert. Cakes are heavy and require a sturdy table, and optimal room temperature of 75 degrees or below. Cakes and frosting are made out of butter and will melt if placed in direct sunlight or temperatures above 75 degrees,

  • Maegan Martin is not responsible for any damage to the cake/dessert caused by the placement of flowers or other decorations by another party.

  • Maegan Martin is in no way responsible for any damage that may occur due to weather conditions and/or improper setup or storage.

PHOTOGRAPHS AND MARKETING

  • I respect the privacy of all my clients. I will not disclose the identity of clients (photographs of people, last names, event details, contract details) without permission. I do however, reserve the right to photograph baked goods and use those photos on my website, social media, or marketing materials. I also reserve the right to use any photographs for display or promotion without compensation to you.

CAKE DECORATIONS

  • You assume full responsibility for removing non-edible cake décor from your cake/dessert before cutting or serving. This includes but is not limited to name tags, cake toppers or any items standing on the cake, rhinestone decorations, ribbons, sugar flowers, etc. While some of these items may be made from edible materials, they may not be intended for consumption. Items such as wires, skewers, dowels, or other items are used for strength and flexibility to achieve the desired appearance of the decoration. Be mindful of placing décor items from cakes in reach of or near children and other guests

LIABILITY

  • Maegan Martin is not responsible for bodily injury or consequential damage which may result from services.

AGREEMENT

  • By placing an order with Maegan Martin, you agree to these Terms and Conditions in their entirety.